ThinkHQ / Consulting
I work with banks, asset managers, private credit firms, insurers and financial-services technology providers to define strategy, redesign operating models and use data, technology and AI to deliver measurable commercial and operational outcomes.
Focus
Background
Harendra Madugalle is a senior financial-services executive and advisor with experience spanning corporate and institutional banking, lending, capital management, private credit, operating-model design, business transformation, data, technology and artificial intelligence.
His career has included senior commercial, finance, operations and transformation responsibilities within global banking, alongside advisory work with banks, asset managers, insurers, private-credit businesses, technology firms and professional-services organisations.
Harendra brings together the perspectives of a strategist, operator, CFO and COO. He has worked on issues including portfolio profitability, revenue management, capital optimisation, originate-to-distribute models, client coverage, operating-model transformation, regulatory business planning, fund formation and the application of generative and agentic AI across financial-services workflows.
His approach starts with the business outcome rather than the technology. He helps leadership teams define the strategic choices, economics, data foundations, operating capabilities, governance and delivery roadmap required to turn transformation ambitions into measurable results.
How I help
Help leadership teams define growth priorities, strategic choices, business models, market positioning and executable transformation roadmaps.
Design practical operating models that align clients, products, processes, people, technology, data, governance and legal entities.
Translate business priorities into integrated data, technology and AI capabilities that improve growth, productivity, decision-making and control.
Improve the economics of financial-services businesses through better pricing, revenue management, portfolio decisions, cost transparency and performance discipline.
Help banks and lenders improve capital productivity, credit processes and balance-sheet velocity while maintaining appropriate risk and control standards.
Support private-credit businesses from proposition design and regulatory planning through underwriting, governance and scalable operations.
Working style
Engagements are tailored to the decision or outcome required. I can support a focused strategic review, advise an executive team, shape a board proposition, lead the design of a target operating model or work alongside management through mobilisation and delivery.
Clarify the strategic question, desired outcomes and critical constraints.
Assess the economics, operating model, processes, data, technology, capabilities and delivery realities.
Define the strategic choices, target state, data and technology architecture, governance, roadmap and investment case.
Translate the design into accountable workstreams, milestones, delivery governance and measurable outcomes.
“The goal is not another transformation presentation. It is a clear set of decisions and a practical route to execution.”
Selected areas of expertise
Contact
For advisory engagements, strategic reviews, leadership workshops or transformation support, contact me directly or book an introductory conversation.
Direct enquiries welcome. I respond personally.
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